What payment methods do you accept?

You can pay via PayPal, or bank transfer. If none of these options are possible for you, we will try to find a different payment solution.

What currency do you accept?

You can pay in Euros, US dollars, or Czech Crowns.

When do I have to pay?

The full payment is required in order to receive your itinerary by e-mail. You will not be asked to pay before we receive all information regarding your trip and the Skype call takes place.

What is the cancellation fee?

If you cancel your trip after you receive your itinerary, you will be refunded 50% of the price.

What does your service include?

Our services are described on the services page. You will also receive a pay to go mobile for easier communication. Upon request we can lend you a guide book and a fun game about Prague. If you require something that is not mentioned in our service description, just let us know and we will try to find a way to accommodate your request.

What will we book for you?

We will book any experiences, tours, lunches & dinners and travel transport for you during your stay in Prague.
We do not book hotels and flights. However, we are happy review the hotel you are considering to book, or give you advice on good locations.

How will you communicate with me during my stay in Prague?

We will give you a pay to go mobile phone, which you can use to get in touch with us at any time. We can also communicate through e-mail, WhatsApp, or Facebook.

Where will we meet for the welcome drink?

We will arrange the place of welcome drink according to your arrival time, hotel location and your interests. Usually we meet in a pub to have a first draft beer with us, or in a cosy coffee place for a relaxed chat.

What does my welcome package include?

In your welcome package you will find the print-out of your Itinerary, a map of Prague, flyers, and Prague souvenirs. Upon request we can also lend to you a Prague guidebook and a fun game about Prague.

How much does it cost?

There are three rates for the Travel Consultancy and Trip Planning: for 3 days (100 EUR), 4-7 days (150 EUR) and for more than 8 days (200 EUR). If you are planning a special trip, please let us know and we can arrange a price tailored to your needs.

Do you have more questions? No problem, just use the contact form to ask more.